Because all hats are custom crafted and created to individual requests, all sales are final. While we won't offer a refund or a return, if you're unhappy with your hat, please contact us so we can see if there is a way to remedy the issue.
All sales final. Please see the Return and Refund Policy.
We reserve the right to refuse service to anyone, or to stop service to hostile customers.
We strive to make every experience with us a positive one, but that's a two way road!
We are not responsible for damage that occurs during shipping. We package each hat with care, but we can't control it once it's out of our hands.
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